120 Night In-Home Sleep Trial
January 1, 2023
In order to qualify, the 120 night in-home trial starts the date the mattress is delivered or picked up by the customer. Bens will only exchange Sealy, Stearns & Foster or Tempurpedic brand mattresses over $1000. Anything below does not qualify.
Bens will charge a $300 fee to exchange firmness because of a comfort issue that occurs during the trial period. If a customer wants to upgrade to another TS brand or model, they must pay the $300 fee and pay the difference in price. Reselecting must be an upgrade, not a downgrade.
Customers must sleep on a mattress for 30 days or more and must have a new mattress protector. Mattress must be clean and no defects at the time of exchange or it will be refused. The 120 night in-home sleep trial is a process. All exchanges must be approved by Bens management and by the mattress manufacturer before action is taken.